Privacy policy

Last Updated: May 18, 2026

This website (https://novamane.com) is operated by Novamane, a registered trade name of Cyber CommerceX LLC (collectively, "NovaMane," "our," "we," or "us"), located at 600 Congress Ave, Austin, TX 78701, United States. NovaMane values and respects the privacy of our customers and visitors to our website (the "Website").

This Privacy Policy provides you with detailed information about how NovaMane and its subsidiaries, divisions, affiliates, brands and other companies that link to this Privacy Policy collect, use, share, and protect your information, and describes your choices and rights. This Privacy Policy also applies to information we receive from business partners and other third parties. We encourage you to read this Privacy Policy carefully and if you have any questions, contact us using the methods listed below.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Privacy Policy posted on our Website and we will alert you that there has been a change by updating the "Last Updated" date displayed on the Privacy Policy. If NovaMane determines that such changes materially affect your privacy rights, we will provide additional notice to you to the email address specified in your account. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

Collecting Your Information

We may collect information about you in a variety of ways, including when you provide information directly to us or when you visit our Website. We may also collect information about you from trusted third-party partners. The categories of information we collect, including in the last 12 months, include:

Categories of Information You May Provide to Us. This is information that you choose to provide directly to us, such as when you create an account, make a purchase, engage with our customer service team, fill out forms, or otherwise use the Website. Categories of information you provide to us include: (1) commercial information, such as date of purchase, items purchased, and purchase amount; (2) customer service information, such as customer support conversations, feedback, and responses to surveys; (3) customer records information, such as your name, email, phone number, and residential address; and (4) any other information you may provide to us.

Categories of Information We Collect About You. Our servers automatically collect information when you contact us or when you visit, use, or browse the Website. We may also collect information about you from trusted third-party partners, such as our service providers, data brokers, or the social networks. Categories of information we collect about you include: (1) device information, such as your IP address, operating system, browser version, language preferences, referring URLs, country, and location; (2) analytics data and inferences about your purchases and Website usage; (3) contact information, such as your name, email address, phone number, and mailing address; (4) browsing information, such as the pages you visit on the Website, the dates and times you visit the Website, information about how and when you use our Website, and other technical information; and (5) social media comments and activity, customer profile information, and other customer service data. If you access the Website from a mobile device, we will collect information about the type of mobile device you use.

Using Your Information

We use the personal information we collect only in the manner and through the means allowed by applicable law. Generally speaking, we collect personal information from you where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.

We collect and use information for the following business and commercial purposes:

Operate and Improve our Business. We use information to provide our services to you, to increase the efficiency of our business, and to improve our Website, products, and services.

Process Transactions and Facilitate Customer Service. We use your information to complete purchases, to send you confirmations and administrative messages, and to perform customer service functions.

Marketing and Advertising. We use your information to market our services to you, to personalize the Website, and to deliver information to you that we think may be of interest to you.

Analytics. We will use your information to help us better understand your interests and needs, such as by engaging in analysis and research regarding use of the Website and our products and services.

Security and Fraud Prevention. We use your information to perform security and fraud prevention functions for the Website.

Required by Law. We collect and use your information as required by law, for compliance purposes, or as we deem necessary to investigate or remedy any actual or potential violation of our policies or to protect the rights, property, and safety of NovaMane or others.

Sharing Your Information

We may share the categories of information described above with third parties that perform services for us or on our behalf. The categories of third parties that we share information with include: (1) service providers and suppliers; (2) marketing partners and advertising networks; (3) data analytics providers; (4) payment processing providers; (5) our affiliates and subsidiaries; (6) social networks; and (7) other parties in connection with business transfers and for legal, safety, fraud prevention, and enforcement reasons.

In some jurisdictions, our transfer of information to third-party providers for marketing and advertising purposes could be defined as a "sale" of information or "sharing" information for "cross-context behavioral advertising." However, we generally do not sell information as the term "sell" is traditionally understood.

Cookies, Web Beacons, and Tracking Technologies

The Website uses cookies, web beacons, and other tracking technologies in order to collect, use, and share your information as described in this Privacy Policy. These technologies are useful for storing your preferences and settings, enabling you to sign-in, gathering information such as browser type and operating system, providing interest-based advertising, combating fraud, and analyzing how our Website or services perform.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to disable or reject cookies. Be aware that disabling or rejecting cookies could affect the availability and functionality of the Website or certain portions of the Website.

Data Security

We have implemented measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Policy for Children

We do not use the Website to solicit information from or market to children under the age of 18. By using the Website, you represent that you are at least 18 years of age.

SMS Messaging

By signing up to our promotional lists, you are giving your express permission to NovaMane and its agents or vendors the right to contact you with targeted advertising materials by email or text message (SMS). Your consent is not a condition of purchase. If you no longer wish to receive promotional messages by text, reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from NovaMane. We may share your data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services.

Do Not Track Signals

Do Not Track ("DNT") is a privacy preference that users can set to have their Internet browser automatically send a signal to our Website to request we not track browsing activity across different sites. As such, we cannot promise that we respond to all DNT signals but do recognize and respond when required by applicable privacy laws.

Your Privacy Rights

Where applicable based on privacy laws in your jurisdiction, you may have certain rights including: the right to know, the right to delete, the right to correct, the right to opt-out of sale or sharing, the right to opt-out of targeted advertising, the right to data portability, and the right to withdraw consent from processing.

To exercise any of these rights, please contact us at support@novamane.com. We may require additional information from you to verify your identity before processing your request. To appeal any data access rights decision, please email us at support@novamane.com with the subject line "Data Access Request Appeal."

Retention Period

We shall only store the information we collect for as long as it is necessary to complete the purposes for which it was collected, in accordance with applicable laws.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Cyber CommerceX LLC (dba Novamane Ventures)
600 Congress Ave, Austin, TX 78701, United States
Phone: (833) 614-3866
Email: support@novamane.com